企业授权的Spine无法使用可能有多种原因。常见的问题包括网络连接问题，例如防火墙或代理服务器阻止了Spine与其服务器的连接。确保您的网络设置允许连接到us.esotericsoftware.com、eu.esotericsoftware.com和jp.esotericsoftware.com。此外，可能是由于许可证过期或未正确激活。请检查您的许可证状态，并确保使用的是正确的Spine版本（非试用版）。如果问题仍然存在，建议检查是否有其他软件干扰了Spine的运行。

无法使用企业浮动序列码激活

Spinebot 我们也遇到了 无法使用，显示激活码无效

Apologies for jumping in using a different language, but I am also an Enterprise user & we seem to be having access issues with the server. There does not appear to be any problem with our license code (it is active on the license page) and we are experiencing the same issue on PCs with no firewalls in place. Is anyone able to confirm if there are issues with the servers Spine uses to authenticate licenses?

感谢您联系我们。我们目前遇到了影响许可的服务器问题。我们的团队正在努力尽快解决问题。

感谢您的耐心等待。

Thank you for reaching out. We are currently experiencing server issues that are affecting licensing. Our team is working hard to resolve the problem as quickly as possible.

Thank you for your patience.

感谢您的耐心等待。我们很高兴地通知您，影响许可的服务器问题现已解决。

如果您仍然遇到任何问题，请随时联系我们。

Thank you for your patience. We are pleased to inform you that the server issues affecting licensing have now been resolved.

If you continue to experience any issues, please don't hesitate to reach out.

The issue has now been fully resolved. The service is back to normal, and you should be able to use it without any problems.

We sincerely apologize for the inconvenience and appreciate your patience while we worked on the fix. If you experience any further issues, please don’t hesitate to reach out.

您好，我們也遇到了無法使用，顯示啟動碼無效。請問這是什麼問題及該如何處理呢？

nfi-support Unfortunately, we can't tell from the forum what the status of your license is, so we'd appreciate it if you could contact us from the email address registered on your license: contact@esotericsoftware.com