• Bugs

  • spine doesn´t start

    英語

  • Vvictoon

    • 投稿 #1
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    • この投稿は英語で投稿されました
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    Hi every one. i have downloaded pine , installed it and when i try to work with it, it appears the "please enter your activation code" window and doesnt allow me to put it in. my system is is mac os x 10.7.5 . i had the trial version and i unnistaled it before intall the essential version. Please i need some help!!

    • Nate

    • 投稿 #3
    • この投稿は英語で投稿されました

    Sorry, this is a problem only a few users are having and we haven't been able to determine the cause so we can fix it. Some users reported it worked after upgrading their OSX, but I realize that is a bit extreme if you didn't want to anyway.

    well... so there´s no other solution? i have to update the OSX? some people are having problems updating the osx and we are in the middle of a important project so may not be possible to do so.

    • Nate

    • 投稿 #5
    • この投稿は英語で投稿されました

    I've rented a 10.7 Mac so I can try to reproduce, will update you when they have set it up.

    Thanks a lot!! 🙂

    • Nate

    • 投稿 #7
    • この投稿は英語で投稿されました

    Bit of a delay getting set up, but I've reproduced the problem on 10.7.5. Will see about fixing it tomorrow.

    thanks for the update!

    20日 後

    Any fix or workaround for this yet? On 10.8.5 and having the same issue.

    4日 後

    • Nate

    • 投稿 #10
    • この投稿は英語で投稿されました

    Sorry for the delay, had a lot going on for the holidays. It also wasn't easy to figure out, it required me to put in a lot of suffering! 🙁 I believe I have fixed it now. If you could please download and reinstall Spine, it should work correctly on OS X 10.7.3 and above.

    Thanks Nate, working now. Hopefully it wasn't too painful.

    5日 後

    Fixed! thanks a lot! 😃

    6ヶ月 後

    I am having this exact same problem on Windows 8. HELP!!!

    3年 後

    I have the same problem today windows 7 here.

    • Nate

    • 投稿 #15
    • この投稿は英語で投稿されました

    You've replied to a 3 year old thread. The problem the OP was having has been fixed, so if you are having a problem, it is not the same problem. Please start a new thread if you are having a new problem. Your post here shows you are using an antivirus, which can wreak havoc on perfectly legit software. Post your spine.log in your new thread:

    Windows: <user home folder>\Spine\spine.log
    Mac: <user home folder>/Library/Application Support/Spine/spine.log
    Linux: <user home folder>/.spine/spine.log